Use Case Examples
- Ivet Mitova
- Felix Melchner
Symanto Brain AI engine allows you to create powerful AI text analytics models instantly, fully customisable for diverse use cases from a wide number of industries.
Below, we provide some examples to guide you around, however, not limiting the capabilities of Symanto Brain to them in any way.
Example task | Example pattern | Example labels |
|---|---|---|
Emotion detection | This person feels {} | satisfied, excited, disgusted, angry, bored, surprised, neutral… |
Emotion detection | This person feels {} | angry, frustrated, confused, grateful, joyful, neutral… |
Root cause analysis | This person talks about {} | professional service, poor service, value for money, too expensive, speedy delivery, shipping issue… |
Sentiment analysis | This text is {} | positive, negative |
Tonality analytics | The tonality is {} | formal, friendly, rude, polite… |
Customer journey prediction | This customer {} | considers purchase, recommends purchase, complains… |
Process automation | This customer wants {} | purchase assistance, return item, report quality issue, apply for loyalty program… |
Process automation | This person needs {} | purchase hardware asset, report bug, report system outage… |
Many more use cases and tasks are supported by Symanto Brain. Our expert team is happy to help you to create value-adding models for your business.
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Symanto Brain Knowledge Base 2022